Delivery Policy
Gone Bananas wishes to guarantee and maintain maximum satisfaction in your purchasing experience.
We aim to provide you with a memorable experience with us by providing you with the exceptional customer service you expect and deserve
Please view below the zoned locations we are offering delivery services for.
(Delivery is not available for locations outside of the outlined zones at this time)
IMPORTANT NOTE
DELIVERY IS ONLY AVAILABLE ON ORDERS VALUED $350 OR MORE
Gone Bananas reserves the right to modify its Delivery policy at any time.
FLAT RATES BY ZONE
Mondays & Wednesdays
Zone 1 ($30)
• CHAMP FLEURS
• SAN JUAN
• BARATARIA
• MORVANT JUNCTION (only)
• MALICK (lights only)
• ST. ANN’S
• MARAVAL
• CASCADE
• DIEGO MARTIN
• ST. JAMES
• LONG CIRCULAR
• WEST MALL
• CHAGUARAMAS
• SAN JUAN
• BARATARIA
• MORVANT JUNCTION (only)
• MALICK (lights only)
• ST. ANN’S
• MARAVAL
• CASCADE
• DIEGO MARTIN
• ST. JAMES
• LONG CIRCULAR
• WEST MALL
• CHAGUARAMAS
Zone 2 ($30)
• ST JOSEPH
• TUNAPUNA
• TACARIGUA
• ARIMA
• PIARCO
• BRAZIL
• SAN RAFAEL
• TUMANA
• WALLERFIELD
• DUMFRIES ROAD
• BY PASS ROAD
• VALSAYN
• CUREPE
• AROUCA
• MACOYA
• SPRING VILLAGE
• LOPINOT
• PASEA
• ST. HELENA
• MAUSICA
• TUNAPUNA
• TACARIGUA
• ARIMA
• PIARCO
• BRAZIL
• SAN RAFAEL
• TUMANA
• WALLERFIELD
• DUMFRIES ROAD
• BY PASS ROAD
• VALSAYN
• CUREPE
• AROUCA
• MACOYA
• SPRING VILLAGE
• LOPINOT
• PASEA
• ST. HELENA
• MAUSICA
Zone 3 ($30)
• CHAGUAUNAS
• FELICITY
• ENDINBURGH VILLAGE
• WAREENVILLE
• CUNUPIA
• LONGDENVILLE
• FELICITY
• ENDINBURGH VILLAGE
• WAREENVILLE
• CUNUPIA
• LONGDENVILLE
Zone 7 ($50)
• VALENCIA
• SANGRE GRANDE
• MANZANILLA
• MAYARO
• MAFELING
• RIO CLARO
• SANGRE GRANDE
• MANZANILLA
• MAYARO
• MAFELING
• RIO CLARO
Tuesdays & Thursdays
Zone 4 ($35)
• COUVA
• POINT LISAS
• WATERLOO
• ST. MARY’S
• MC BEAN
• FREEPORT
• TODDS ROAD
• GRAN COUVA
• CALIFORNIA
• CLAXTON BAY
• TABAQUITE
Delivery scheduled for: Wednesdays & Thursdays
• POINT LISAS
• WATERLOO
• ST. MARY’S
• MC BEAN
• FREEPORT
• TODDS ROAD
• GRAN COUVA
• CALIFORNIA
• CLAXTON BAY
• TABAQUITE
Delivery scheduled for: Wednesdays & Thursdays
Zone 5 ($45)
• SAN FERNANDO
• MARABELLA
• LA ROMAIN
• MON REPOS
• NEW GRANT
• PRINCES TOWN
• DEBE
• PENAL
• BARRACHPORE
• TABLELAND
Delivery scheduled for: Wednesdays & Thursdays
• MARABELLA
• LA ROMAIN
• MON REPOS
• NEW GRANT
• PRINCES TOWN
• DEBE
• PENAL
• BARRACHPORE
• TABLELAND
Delivery scheduled for: Wednesdays & Thursdays
Zone 6 ($50)
• LA BREA
• POINT FORTIN
• SIPARIA
• POINT FORTIN
• SIPARIA
FREE DELIVERY
Orders valued $1500 TTD or more will automatically qualify for FREE SHIPPING
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.Delivery Locations Available
Items offered on our website are only available for delivery to addresses outlined in our [Zones].Any shipments outside of the outlined [Zones] are not available at this time.
Delivery Schedule and Time
Orders will be delivered by Zone and according to the schedule indicated above. Please refer to the schedule to see which delivery days your Zone is included in.Unless there are exceptional circumstances, we make every effort to fulfill your order within [7] business days of the date of your order.
Business days are Monday to Friday, except holidays. Please note we do not ship on weekends at this time.
Orders must be placed by 2PM to meet any next-day scheduled date
An estimated delivery time will be provided to you once your order is placed.
Delivery Instructions
Please provide any special delivery instructions in the “Order Notes” section on the check-out page of our website.Our Delivery Drivers
Our delivery driver will call you on the day of your zoned scheduled delivery.They will indicate:
When you can expect your order to arrive
The vehicle number and description of the vehicle you should expect them in
They will be wearing a company uniform for identification as well (either York Garments Ltd. or Gone Bananas)
Methods of Payments
Please note we do NOT accept CASH payments for Orders delivered.Methods of payment upon collection include: VISA, MASTERCARD, LINX
Cancellation Policy
Cancellation requests must be made minimum 24 hours in advance of scheduled deliveryAcceptance of Goods
Please inspect your Order upon delivery to ensure you have received all the items and items are undamaged.Delivery is deemed complete when the Goods have been unloaded at the point of delivery specified and the delivery has been signed for by an authorised agent or representative of the Buyer. At this point the Buyer agrees to accept the goods in its received condition.
Uncollected Orders
Uncollected order will be scheduled for next week deliveryFailure to collect your Order after two times delivery attempt, your Order will be cancelled and subject to a restocking fee
Refund Policy
No refund due to buyer's remorse.No refund or exchange on opened or damaged products after delivery has been accepted.